Frequently Asked Questions
Everything you need to know about your custom PC experience.
How long does it take to build and ship my custom PC?
Standard assembly and rigorous stress testing typically take 5 to 7 business days. Once your build passes quality control, shipping takes an additional 1 to 3 business days depending on your location.
What kind of warranty comes with an AFTERSHOCK PC?
Every system comes with a comprehensive 2-year parts and labor warranty. This includes professional technical support and access to our service centers for any hardware-related issues.
Can I upgrade my components after the purchase?
Yes, our systems are built using industry-standard components to ensure maximum upgradability. Opening your case to upgrade parts does not void your warranty, though the new parts will not be covered by us.
Do you offer international shipping?
Currently, we ship to a select range of countries. Please check our shipping calculator at checkout for availability and real-time shipping rates for your specific region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various interest-free installment plans to help you get your dream setup sooner.
Is the operating system included and activated?
Unless otherwise specified, all our systems come with a genuine version of Windows 11 pre-installed, updated with the latest drivers, and fully activated so you can plug and play.